Claims Status Inquiries

All claims status inquires must be made via the HS1 Provider Web Portal. If you do not have a web portal account with EMI, please complete the form online.

If you do not have access to the internet, you may also make any claims status inquires telephonically at one of the numbers below:

Miami-Dade County
(305) 614-0133

Broward County
(954) 335-8130

All other counties
(877) 372-1273

Our Vision

To develop and market products, through our family of companies, that facilitate access for consumers and payers to quality and cost effective healthcare.

Our Guiding Principles

Leadership — Maintain our corporate vision and lead by example

Responsibility — Stress individual responsibility for everything we do

Teamwork — Build strong working relationships based on cooperation and trust

Empowerment — Set clear goals and eliminate bureaucracy by empowering our employees to become leaders

Integrity — Commit to the highest level of integrity and best business practice

Ethics — Always do the right thing at the right time

Customer Service — Measure ourselves according to our customer's successes

Value — Not be satisfied until our performance is unrivaled and our service is unmatched

Innovation — Always seek innovative ways to achieve our goals

Technology — Embrace new technologies in support of our company's vision, products and services

Claims Status Inquiries

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